Solution: We led an away day workshop for the marketing team at Sue Ryder. The workshop focused on developing a better understanding of what good team communication looked like, how individual actions contributed to this and which modes of communication were best employed to achieve optimal communication.
Result: The workshop resulted in a structured assessment of the business and what real-time communication changes could be employed to generate success. Participants created a team action plan to facilitate better communication and each member identified their preferred ways of communication to the benefit of their colleagues. The team gave the workshop an 86% satisfaction rating. In post event follow-up the team manager reported that all actions and associated plans determined from the awayday were completed within the agreed timeframe.